Found an old piece of video that reminded me of some of the fun and challenging things I did at TVBLOB, Fabrizio Caffarelli’s second startup, including:
Software interface and interaction design: Developed feature requests into step-by-step schematics of UI states and behaviors , worked with engineers to ensure correct and coherent implementation, worked with marketing and graphics team on graphic look-and-feel. Edited UI language directly in Java resource files (via Eclipse). Tested and refined usability, general testing.
Customer support process: designed custom web applications and SalesForce materials and processes to integrate with company’s custom back-end systems.
Managed, wrote, edited, and translated technical documentation for TVBLOB’s software and hardware. Provided technical input, copy editing, and translation for marketing and other materials. As part of documentation, I also did instructional videos like the above.
Most of my generation who grew up in the US have always been able to take telephones for granted. My own life experience with phones is more varied.
From 1967 to 1971 we lived in Bangkok, where I never used a phone. As was true for kids at the time all over the world, I didn’t need to. My friends lived nearby, and we all wandered freely in our neighborhood. There was no need to call to arrange play dates or swims at the neighborhood pool: we’d be out for hours, and parents never seemed to worry about where we were. If we were late for dinner, they’d walk out and find us.
I was born in 1962. During my lifetime, long-distance and mass communications, previously rare, expensive, and available only to a few, have become available to a large proportion of people all over the planet. The consequences, for individuals and societies, have been profound, and are still playing out as these critical tools continue to spread. By 2020, 4 billion human beings (80% of adults) are expected to own a smart phone: we are headed towards what my employer, Ericsson, calls the Networked Society. What changes in the world can we expect to flow from this?
An ironically popular theme in social media lately is “Smartphones have made people antisocial!”, often illustrated with a photo of a bunch of people who happen to be standing or sitting near each other, all heads-down, engrossed in whatever is happening on their phones. There is usually accompanying text, some sanctimonious, head-shaking statement about how “before smartphones, people used to actually talk to each other in public.”
When I attended Woodstock (1977-1981), communication from and within India was fraught with difficulty. Letters to foreign countries – even in Asia – took weeks. Packages arrived damaged, or not at all. (Nowadays, Indian mail is more reliable than Italian.)
In my four years in Mussoorie I spoke with my parents by phone twice, I think, and can’t remember now what for – there must have been some kind of emergency or urgent news.
