Mimma Meets an Atheist

I have never been much of a housekeeper, nor cared to be. I grew up in times and places where many people (not just wealthy ones) had live-in servants. My parents both had jobs, and someone else was paid to take care of cleaning, cooking, gardening, etc.

When we lived in the US during my late childhood/early adolescence, I learned how to wash dishes and clean a home – tasks that I was perfectly happy to relinquish to someone else when we later moved back to Asia. In college, again, I did for myself, and as a young wife and mother while my husband was in graduate school and then became a university professor, I continued to do most of the household tasks, with “help” from him. Help which I tried, unsuccessfully but unceasingly, to reframe in his mind as “doing his share”.

A few years after we moved to Milan, my own career got busy and I began traveling for work. Enrico did the cooking, childcare, and some cleaning during the times I was out of town, but my struggle for housework equality continued to cause stress in our marriage.

Eventually I was earning enough that I could take the solution that seemed obvious to me: hire someone else to do the housework, someone whose hourly wage was less than either of us could earn in an hour (as a contractor for a US tech company during the dot com boom, I was also paid by the hour – highly).

We had a succession of Sri Lankan immigrants to clean our place in Milan. Perhaps it seemed absurd to hire in someone to clean a three-room apartment (one that I was in all day, too – I worked from home when not traveling), but we ended up with a cleaner home, and one less thing to argue about.

Then we moved to a much bigger apartment in Lecco. I wasn’t working as much around the time that we moved (not by my choice!), but I hoped to return to full-time work, and had no desire to increase the hours I spent on cleaning.

We asked colleagues of Enrico’s and other acquaintances in Lecco for leads on cleaning help. Immigrants were far fewer than in Milan, but there weren’t many Italians willing to clean other people’s houses, either. Eventually, someone introduced us to Mimma.

Mimma (short for Domenica) and her husband Domenico were part of the south-to-north migration that had taken place in Italy in the 1970s. With just elementary schooling, they moved from Sicily to Lecco, where he worked all his career in a paper mill, and she cleaned and ironed for a living. Their children grew up in the north, but, like all Italians, the family kept close ties to its roots, returning to visit the extended family in Sicily every summer.

By the time we met, Domenico had retired from decades of physically gruelling work, and Mimma also wanted to slow down: rather than cleaning houses, she wanted only to do ironing (which she considered relaxing!). But she agreed to do a deep clean of the new rented apartment we were moving into – it had stood vacant for some time and was grimy.

I helped out a bit with that, but, as Mimma was horrified to learn, I really don’t know much about cleaning.

“Didn’t your mother teach you how to clean a house?” she asked indignantly.

I explained that, when I was small, we had servants in Thailand, then I hadn’t lived with my mother anymore, then I was in India… so, no, I had not had much opportunity to learn cleaning techniques, not up to Mimma’s standards. I didn’t mind her telling me (and said so), but I was never likely to be an enthusiastic house cleaner. After that first big clean was done, I begged Mimma to help me find someone who could come in and clean once or twice a week. She agreed that, until such a person could be found, she would do it.

After a few weeks of this, Mimma came in one day and said, in tones of mingled affection and exasperation: “I can’t find anyone else, so I’ve decided that – only for you – I will clean as well as iron.”

I was flattered, and pleased. Mimma was a fantastic housekeeper, but I also enjoyed talking with her, and she with me.

Which may have been unusual in Mimma’s experience of employers in Lecco. Although the factories of northern Italy had needed the labor of the southern migrants back in the 70’s, the northerners never liked the southerners, calling them terroni (“people of the earth” – peasants). Mimma told me that some of her employers over the years had been downright rude. I treated her as an equal, with respect and friendship – because I liked her, and because that’s how I treat people. It would not occur to me to be condescending to someone who’s working for me.

So, Mimma came in twice a week to clean and iron, and each day when she was ready for a break from cleaning, we’d have coffee and chat. Over the years to come, she invited us to coffees and meals at her own spotlessly clean home (she is a fantastic cook), and she and Domenico joined us at family gatherings such as this one (you can see them in the video).

I was open with her as I am with most people, and she felt free to ask personal questions about my life, America, and other places I had lived in. Although we were profoundly different in character and experience, we shared values in being honest, kind, and caring, about working hard and doing good things.

But there was one difference between us that Mimma didn’t expect.

One day early in our relationship, as we sat in the kitchen over coffee, Mimma said casually: “You’re Protestant, right?” As opposed to Catholic. Italians have little experience or knowledge of the variety of non-Catholic Christianity.

“I was baptized Catholic, to please my grandmother, but I’m atheist,” I said simply.

Mimma looked stunned. Clearly, it had never occurred to her that a white, western person could be non-Christian, let alone a non-believer. She was briefly silent, then left the kitchen to get on with cleaning.

After a few minutes, she popped her head back in the door.

“So you don’t believe in God? Any god?”

“No. I never have.”

She disappeared again.

She came back.

“But if you’re invited to a christening or a wedding in a church, would you go?”

“Yes, of course. Those are happy occasions that I want to celebrate with my friends.”

“Oh, ok.” She left again.

I was wryly amused. I’m not sure Mimma herself was a regular churchgoer, but, like many Italians, she considered being Catholic a fundamental part of her identity. She knew that others might have other brands of religion – Italy was seeing enough immigration by then to have daily exposure to many cultures and belief systems – but being completely without a religion was harder for her to fathom.

She soon got over the shock, and I’m not sure we ever discussed it again one way or another, but I never will forget that look of revelation on her face. Yes, there are people in the world who don’t believe in any god at all – and we’re just fine.

What I Did at Joyent

I started working at Joyent on December 1st, 2010, as the Director of Training. My task was to lead the creation of three levels of training materials:

  • for end users of the Joyent public cloud
  • for customers who were buying SmartDataCenter and using it to run their own clouds
  • for systems integrators and others who would resell SDC and would therefore need training in all of the above, plus in how to sell it

By the summer of 2011, with hard work from many in Joyent ops, support, marketing, and engineering, this training was being delivered to customers worldwide (by Shannon, Ryan, PeterG, Nima, Aaron…).

Continue reading What I Did at Joyent

Joyent Retrospective

Once again, I find it’s time for a retrospective of the videos I’ve done in the last few years. The people and events featured in this include:

I tried to fit in every Joyent employee (current or past) who has been in front of my camera. If I missed you, it was unintentional!

You can download the video here.

Mother’s Day

Mother’s Day: my least favorite “holiday” on the calendar. Because not every mother has been an influence for good in her children’s lives, let alone a saint.

Every culture wants us to believe that bearing a child magically makes a woman into an angel of infinite goodness. This is not only ridiculous on its face: it puts a heavy burden on mothers to live up to an impossible ideal of endless patience, endurance, and nurturing that is, frankly, beyond the capabilities of any mere human. Most mothers have done the best they could, within the limits of their situations and abilities. Sometimes that best was great, sometimes it was not so great, sometimes it was terrible (and sometimes they didn’t even try).

If you have or had a great mom, thank her for trying to be the best mother she could be. But stop with the “mom is everything good and wise and noble, an angel sent down from heaven” crap – that’s a projection of your own ideals and desires for a mother, not what a mother actually is.

The best gift you can give your mom on Mother’s Day is to accept that she’s a human being, with her own needs and weaknesses and failures – just like you.

 

top: since it is Mother’s Day, have a flower!

The Taming of Mr A

Once upon a time at a small software company in Italy, I worked in an office full of women. This had come about because our CEO had gone to Silicon Valley, eventually taking with him all the (male) engineers, leaving behind the company’s administrative and accounting staff (all women), a graphic artist (woman), one language specialist/translator (woman), one tech support person (woman), one sales person (man), and me (tech writing, marketing, support, and other activities).

While the boss was off in the far west seeking his fortune with a bunch of Italian engineers and a new American crew for marketing and sales, the Milan office was still an important hub for the company’s European operations, so it couldn’t be left leaderless. There were plenty of people in that office who could have taken on the mantle of local general manager, and worn it well. (I soon began traveling to the Bay Area several times a year to work with the engineers, so I was not a candidate.)

But the boss, though a visionary entrepreneur, was in some ways an old-fashioned Italian man, and, though he never explained his reasoning, it seemed that he just couldn’t stomach leaving a woman in charge. So he appointed the only man in sight: L, the sales guy.

L was not a stupid man. He was good at sales and good with customers, but he was young, and relatively uneducated: it was then possible to quit school at the middle-school stage in Italy, and he had begun working young (to contribute to his family's income, I assume). He spoke no languages other than Italian, while the company did business worldwide. The situation was so blatantly absurd that customers and partners commented – frequently. Everyone who came to the office made the same damned joke about “L and his harem.” This, on top of the overall absurdity, annoyed me so much that one day I finally snapped: “The harem is [the boss]’s – L is just the eunuch!”

The boss eventually realized that L was uncomfortable and ineffective in the manager role. That, you would think, would have been an opportunity to appoint one of the women. But no. Instead, he hired a consultant, Mr A, to teach L how to be a manager.

I don’t know where the boss found Mr A, but oh, my, he was a find. He may have been the most blatantly sexist man it has ever been my displeasure to work with. He bragged that he kept his wife in line, and she wouldn’t dream of working outside the home or challenging his authority. He boasted that he would teach L how to keep a rein on us females, and was deliberately provocative in making these statements in front of us, perhaps to illustrate to L how it should be done. When he spoke to any of us women, it was usually to say something patronizing. His barrage was overt and unrelenting, but for the most part we shrugged him off. It’s doubtful that we would have found redress for harassment under any Italian labor law then (or now) in place.

In those years, the company used to attend CeBIT, the big technology show in Germany. The year before, we had sent a trio of our women, who were personable, attractive, technically competent, and had proved to be extremely popular among partners and customers at the show. Mr A decided that L should have that chance to shine. But he wanted to take me along as well, as someone who could actually have technical conversations, in English.

Though I already found Mr A plenty annoying, I rarely turn down opportunities to travel, so off I went. Mr A led me on a tour of customers and partners of which I remember very little, except that he talked incessantly and overstated everything – a trait that literal-minded geeks like me find hard to bear. Yes, we’ve all seen sales people who promise the sun and moon, but Mr A promised the entire damned galaxy. One meeting we had was with Dr. Somebody PhD, chief scientist for a large Japanese electronics company that made (among many, many other products), CD recorders. Mr A enthused to him: “Deirdré has been meeting with all your competitors, she can tell you what they’re up to!”

This was alarming. Yes, I worked with a lot of CD recorders and knew some of the people who made them, but… I’m sure the chief scientist knew far more than I did, and I wasn’t about to tell him his business or his science. Had I had any useful competitive information, it would be unethical for me to share it: we had OEM deals with all the manufacturers, and those included NDAs. I certainly wasn’t going to do something squirrely to try to justify Mr A’s hyperbole. I gently demurred, making excuses about how I really didn’t know much (which wasn’t true).

As we left the meeting, Mr A berated me: “Never contradict me in front of a customer!”

“Oh, but you see, Mr A,” I said humbly, “I grew up in Asia. I know that, in Japanese culture, women are expected to be modest. So I was playing to his cultural expectations.”

Mr A immediately waxed magnanimous: “Oh, in that case, you did very well!”

I said nothing more, but a careful observer might have noted a wicked glint in my eye as I thought to myself:. “Hoist with your own petard, you sexist bastard!”

Back in Milan, one of Mr A’s ideas to build up L’s character and reputation was to have him write a book. This was a few years after the boss and I had written a highly technical book called “Publish Yourself on CD-ROM”. That book had indeed helped to make the reputation of the boss, the company, and our software (mine as well, though Mr A was supremely uninterested in my reputation). Mr A decided that L should also write a book about CD recording, in Italian, and he even lined up a publisher and had a contract with a deadline some months hence.

“The girls” told me about this project, which Mr A was at pains to conceal from me – not hard to do, as I was in the office increasingly rarely, in part because I couldn’t stand Mr A. I was both amused and offended. Apparently Mr A thought that writing a book of this nature was so easy, anybody could do it! But mostly, it was just (again) absurd: L didn’t even have a high school education in Italian. In order to actually write such a book, he would (for starters) have to be able to do the research in English.

After a few months, L was making no headway on the book project. The girls told me that Mr A then decided to pay another man to ghost write it, someone we already knew to be incompetent because he had previously been paid to do some tech writing work for us, but had failed to produce much. The girls did not bother trying to tell Mr A how disastrous this choice was.

A few months after that, it had become clear that this book was not going to be completed by the ghost writer, either. I was in the office on a rare visit one day when Mr A took me aside, told me all about the project, and tried to be nice (he thought): “Will you write the book for L? I’ll make sure your name is on the cover, after L's. I’ll even pay you.”

I was noncommittal, and did not say what I was thinking: “Putting his name alongside mine on a book that you expect me to write is actually an insult, and there is no amount of money that would be worth that.” I didn’t say no, but I didn’t say yes, either. But Mr A apparently thought I had agreed. Because he was the kind of man who hears “yes” even when you say “no”.

The next day I was working from home when Mr A had a staff meeting. He gathered everyone into the boss’s office, dialed me in on a speaker phone so everyone could hear, and triumphantly announced his big news: “Deirdré is going to help L write the book! Isn’t that right, Deirdré?”

“No,” I said flatly into the phone.

“What?” He couldn’t believe his ears. “What are you talking about? You said you would! Why will you not do this?!?”

“Because I don’t want to.”

Mr A slammed down the receiver. I wasn’t there to witness the scene, but the girls told me all about it (of course). Apparently he swore at the phone a lot after hanging up.

That was the last anyone heard of the book project, and the last time Mr A interacted with me in any way. Can’t say I missed him.

 

 

Deirdré Straughan on Italy, India, the Internet, the world, and now Australia