About the Newsletter

[My] newsletter began shortly after I resigned from Roxio, the software company, in July, 2001. At the time I was the editor of two email newsletters (one for Windows, one for Macintosh) with a combined list of 180,000 subscribers, intended to help people to get the most out of their software. I used to write all the material myself (except for the Macintosh software, which I didn’t know well enough); later, when I got busier with the many other parts of my job, I hired outside writers for the feature articles. But there was something from me in every edition, and my signature was at the bottom every time. The return address was my personal email, so when people replied, they immediately reached a real person. This was an important feature, which Roxio has abandoned since my departure.

Because I took this personal approach, I knew that I couldn’t leave without saying goodbye to the subscribers. I included a farewell message in my final newsletter, giving my new website address and private email.

Within two days, I got about 400 messages of thanks, condolence, and farewell (one woman assumed that Roxio had fired me, and furiously offered to complain to the company’s president). A few dozen of those messages included lines like: “Whatever you write in future, I want to read it.” This was a great morale-booster, at a time when I badly needed one. Someone specifically suggested that I start a new newsletter. So I did, and invited all those kind people who had written me to join it. And they did. So the original group of subscribers were mostly people I had never met, who knew me only through my software newsletters. I have since pestered friends and relatives to sign up, and they have graciously done so.

I originally expected to keep writing about technology, something I knew my original subscribers enjoyed reading from me. But I found that I was too burned out to think that hard, and instead began writing about what I was up to, and what was on my mind. So far, most of you have done me the honor of enjoying whatever I throw at you. (I have been writing about technology, as paying freelance work: software manuals for Roxio Germany).

I’m also enjoying the freedom of not representing a company. Admittedly, a lot of my personality was detectable in what I wrote for Roxio (this seems to be part of what made it so effective), but I avoided potentially contentious topics; public relations means making people feel good, smoothing them down rather than stirring them up. In this new venue, I’m free to be myself, and, as those who know me personally can attest, “sweetness and light” is not me!

This issue is a new departure: I’m including a guest column from my dad. We were talking about the war, he said some things that struck me, and I asked him to write about them. I know that my subscribers have a wide range of experiences and opinions, and not all may agree with him; do feel free to respond! I hope to have more guest columns in future, not because I can’t write plenty myself, but because this group is made up of interesting people with interesting thoughts and stories, which you sometimes generously share with me. I find these stories fascinating, and believe the rest of you will as well.

A few practical notes:

  • I send out newsletters no more than twice a week, usually much less. Lately it’s been more frequent because I’ve had more time and more to say; when I get busy with paying work, things get very quiet around here. I usually keep each issue to 4 or 5 pages.
  • All the newsletters are archived, so if you want to catch up on back issues in the order and format they originally appeared, go there.
  • Almost everything I publish in the newsletters I also put on this site, often adding pictures and links. For books and movies, I provide buy links to Amazon, both US and UK. If you buy via any of these links, I get a commission. So far this hasn’t made me rich, but it’s fun to see what people click through to, and a few people have actually bought (thank you!).
  • The site also contains a resumé section with pages about various facets of my work, and what people have thought of it (only the good opinions, of course <grin>). I need more freelance work, so if you know someone who might have a use for any of my skills, I’d be very grateful for leads.
  • A fantasy novel I’ve been working on for 15 years is available for download, though it’s not quite finished.

Questions, comments, and suggestions are always welcome!

School Trips: An Italian Tradition

^ downtime in Siena during a class trip to Tuscany

It’s traditional in the Italian school system, at least from middle school on, for each class to take a school trip (gita scolastica) most years. Rossella started at age five, during her last year of scuola materna. Though most of them had never been away from home before, the kids were thrilled to go; their parents were absolutely traumatized. We arrived at the school early Monday morning to put the kids on a big bus. They were all laughing and excited; some parents were holding back tears. One mother told me that her big, tough-guy husband had invited their son to sleep in the parental bed the night before, because he “already missed him.”

^ the trip to Malcesine

They went to the shores of Lake Garda, staying in a villa owned and managed by the Comune di Milano (city government) specifically for the use of schools and summer camps. There are similar facilities all over northern Italy: in the mountains, on the beaches, and on the lakes.

children on the beach at Malcesine

^ on the shores of Lake Garda

It’s obvious that Italian schools haven’t experienced the lawsuits so familiar to Americans. We were told in advance that one of the activities would be a boat trip on the lake. I asked about life vests – many of these kids couldn’t swim! – and was met with puzzled looks. The question was not satisfactorily answered, so I refused permission for Ross to go on the boat trip; one other mother followed suit. Ross was angry at being left out, but the teacher who stayed on shore with them bought them ice cream as consolation, so she got over it.

They went on outings in the town, visiting crafts workshops and buying souvenirs. One night there was a disco for them at the villa (they had all brought dressy clothes for the occasion, their first dance!).

They returned safe and sound Friday evening, and every parent was on hand to meet them, weeping with joy. I noticed a woman standing nearby whom I didn’t recognize as a parent. In reply to my inquiring glance, she said: “It’s just so sentimental, I love to watch.”

During Ross’ elementary school years the trips were similar, always staying in facilities run by the Comune. My memory isn’t clear; maybe they only made one or two long trips, and did day trips the other years. Ross also went to summer camps several times; this is another wonderful service provided by the city government, so that kids can get out of the filthy city in July while their parents are still working. Costs are low (and scaled to income), and you can choose from any of the locations where the Comune has facilities; Ross always went to the beach.

In middle school, the trips become more ambitious. After all, these kids are in Italy, with thousands of years of history and art (and stunning natural beauty) available within a few hours’ bus ride, if not on their very doorsteps. In 6th grade, they went to the Trentino region, staying in a hotel (school trips occur mostly in March, off-season for hotels all over Italy). They went on hikes in the mountains, visited a farm to see cheese made, and the Thun factory to see ceramic crafts made, and saw other local sights.

In 7th grade, they spent a week in Tuscany, on a galloping tour of several towns. Ross grew bored of churches, but, for the kids, the barrage of culture isn’t really the point of the trip: the point is being away from home with your friends, staying up all night talking, and getting into mischief. I admire the stamina of the teachers who accompany them!

Many classes take a trip outside of Italy sometime during the middle school years. Ross missed out because she changed schools for 8th grade: her former classmates went to Austria this year, her new classmates had already gone to France last year (they are studying French as their third language). So this week she’s been in Tuscany again. But it’s not a great loss for Ross: she’s already been all over Europe and the US with her parents.

Hearts and Minds, Echoes in the Desert

written by my father, Al Straughan:

I do support the British and American troops in Iraq, though I regret that they are there and I believe that there are no good reasons for their being there. I further regret that all of this cannot simply end and the troops be withdrawn, because this would only be another betrayal of the Iraqi people. Europe and Britain and America cannot afford another betrayal in the Middle East. Neither can we afford the dilemma in which we now find ourselves. There are no easy answers, but we must continue to ask the difficult questions and search for answers.

Those who are now making policy and war, and were adults in the 1960’s, should remember where certain attitudes once took America; “winning hearts and minds” is one such attitude. I am Al Straughan, Deirdré’s Dad; I am one of those Americans, and I do remember those attitudes.

As each day in Iraq proceeds, my sense of deja vu is overwhelming. From July 1967 to July 1969 I took part in the American effort to “win hearts and minds” in Vietnam. This phrase refers to the so-called “Pacification Program,” in which I participated as an American Foreign Service Officer, specifically an employee of the U.S. Agency for International Development (USAID), the agency responsible for administering U.S. foreign assistance programs. In Vietnam, I was assigned to the office called “Civil Operations, Revolutionary Development Support” (CORDS), the proper name of the Pacification Program.

The British first conceived the idea of “pacification” during the Malaysian Emergency, when they built fortified villages known as “strategic hamlets”. This practice of separating a group of people from guerrillas was feasible in Malaysia, where the majority of the guerrillas were ethnic Chinese, recognizably different from the Malay majority. Winning hearts and minds in Malaysia meant that a separated and defensible population was safe from harm by guerrillas; this strategy helped to defeat the Malaysian insurgency.

American military and intelligence planners sought to repeat the Malaysian success by applying the pacification concept in Vietnam. Unfortunately, several key conditions were strikingly different in Vietnam. The vast majority of the natives of Vietnam were ethnically homogenous, and most of them simply and sincerely wished to be an independent country, free of colonial or neo-colonial influence and control. Throughout the American involvement in Vietnam, most Vietnamese openly or tacitly supported the ultimate aims of the National Liberation Front.

The aim of winning hearts and minds in Vietnam was illogical. On the one hand, Americans and their often-reluctant South Vietnamese allies were prosecuting war against other Vietnamese, and all Vietnamese suffered as a result. The planners said that “Strategic Hamlets” would offer sanctuary from the NLF, and a better economic life. In fact, the defending forces left these villages to their own devices at dusk. There were virtually no “pacified” areas anywhere in Vietnam after dark; this meant that there was never any real chance of winning hearts and minds, and America’s inability to admit to this was a daily betrayal of trust.

To this day, many Americans who served in Vietnam (and many who did not) feel that the war in Vietnam could have been won. Many never yet question whether this war should have been fought in the first place. Those who are making war in Iraq today fall into one or both of these categories.

Whether America is invading or liberating Iraq depends on one’s point of view. My own understanding of the United Nations Charter indicates that an invasion has taken place when one nation-state enters the territory of another nation-state, against that state’s will, through force of arms. We have come to understand the term “liberation” as referring to driving out the armed force of a nation-state that has invaded and occupied the territory of another nation-state (against its will),
through force of arms. Thus, the coalition that drove Iraq’s armed forces from Kuwait “liberated” Kuwait from Iraq’s occupying forces.

Under the UN Charter, as reiterated by Secretary General Kofi Annan, the “Coalition” forces have invaded Iraq. However, again as best I understand the term, this is not a “war,” as there has been no declaration of war. Most simply, the current situation might be best termed an (illegal) “military action.” This action has two stated objectives:

Objective 1. To remove Saddam Hussein and the Ba’ath party from power in Iraq, to “change the political regime” of Iraq through force of arms.

This objective must be achieved first in order to achieve the second objective, and it is justified based on Saddam Hussein and the Ba’ath party being guilty of crimes against humanity. There is no question that the Ba’athist regime has been guilty of crimes against humanity since it took power in 1963.

However: the Ba’ath party took power as the result of a coup that overthrew the King of Iraq, engineered by the CIA under orders from John F. Kennedy. The architect of this coup was Robert Komer, the chief of the Pacification Program in Vietnam when I arrived there in 1967.

As the United States was the agent of the Ba’athist assumption of power, is it (by the logic now current) also responsible for the crimes committed by that regime, particularly as America repeatedly provided the WMD’s that Saddam has used in the past, often at America’s urging.

If we apply the logic being used by George W. Bush and his War Cabinet, the United States would be guilty of war crimes

Objective 2. To disarm Iraq of its (putative) weapons of mass destruction (WMD’s).

This second objective rests upon the still-unproven assumption that Iraq actually possesses such weapons, and that this possession is a direct, or (through terrorist clients) indirect threat to the members of the coalition and to the peace and security of the international community. Thus far, – on Day 11 of the war – no WMD’s have been discovered.

George W. Bush and his War Cabinet clearly said, before the conflict began, that the (cowardly) “Iraqi army would fall to pieces when they saw American troops and they would then capitulate en masse.” Unfortunately, they did not, they have not, and they are not yet doing so.

Bush et al also told the world that the aerial “shock and awe” campaign would “take out” Iraq’s command and control structure and paralyze their ability to command or manoeuvre. Now on Day 11, two to three days of the repeated bombing of Iraqi TV and communications installation has not even been able to shut down TV transmissions. Although the Coalition military is clearly able to kill large numbers of Iraqi troops, these troops continue to be controlled by the regime in Baghdad and elsewhere. “Bunker Buster” bombs have penetrated hardened concrete, but targeting strategists have been no more able to locate redundant systems of communication than they have been able to pinpoint the location of Saddam’s person since the failed “decapitation” of Day 1.

“They’re taking off their uniforms and fighting as guerrillas!” (or) “They’re not fighting as guerrillas because the population does not support them.” (and) “They’re violating the Geneva Convention by photographing POWs.”

All of these contradictory statements raise a fundamental question: Has the “Coalition” declared war on Iraq? If so, I am unaware of it, as are the American Congress and the British Parliament. A similar question arose in Afghanistan and this (again, if I understand correctly) lay behind the status of those currently detained in Guantanamo Bay by American military forces:

America did not declare war in Afghanistan.

Therefore, America claims, the Geneva Convention on prisoners of war does not apply, and America has called the Guantanamo detainees “foreign combatants.”

(America did say that it would act in accordance with the Geneva Convention and there was no need for Amnesty International nor the International Red Cross to inspect their conditions.)

If you the reader are confused at this point, so am I.

But let€™s move away from international law – which nobody understands – and simply look at the reality of the situation on the ground in Iraq.

An informal coalition of foreign military powers has invaded Iraq with the stated intent of displacing the regime that holds currently holds power and then disarming the nation, after which it will administer the economic and political and foreign affairs of Iraq through a military governor appointed by the invading coalition.

If you were an Iraqi citizen, would you consider whether you were a “legitimate soldier” before you took up arms to defend your country? Would you worry about putting on a uniform? This is the reality of the ordinary Iraqi citizen, even though he or she may detest Saddam and the Ba’ath party. Moreover, should an Iraqi citizen wave in a friendly manner to a Coalition soldier (as we were told they surely would), that citizen is likely to be immediately shot as a traitor. There are reports earlier today that this happened to a woman in Basra — she was publicly
hung for waving to Coalition troops.

America told the world that we were in Vietnam at the request of the legitimate government, and that our objective was to help the Republic of South Vietnam to establish a democratic government and a free way of life. Over time, successive American governments came to believe that. The more we believed it, the louder we were prepared to shout it, and the greater our commitment in blood and money had to grow in order to make the world believe that we were sincere.

Oh, yes… we also had to require blood from the Vietnamese allies we were supporting.

George W. Bush and his War Cabinet told the world (and believed themselves) that the Iraqis were cowards who would quickly surrender and cheer the demise of Saddam Hussein and the Ba’ath party. The US therefore could not send a massive army to invade Iraq: “That would send the wrong message to the world.” The coalition army would have to be “slim and flexible”, “One of our boys is easily worth ten or even twenty of theirs!” “Anyway, the Iraqi people are just waiting to rise up, and then it will be all over!”

And so, over the strongest objections of the military (though this is now denied by General Franks), Rumsfeld sent a force only half as strong as recommended by those who had fought the Iraqis previously. Now the American and British troops in the field must wait up to thirty days for their forces to be doubled. Now, much like Vietnam, it’s the grunts who are betrayed by Pentagon Planners wearing 50s hairstyles and 40s eyeglasses and building policies from the times (and philosophy) of Richard the Lion-Hearted (who died, a long way from home, after losing to Saladin).

“Winning Hearts and Minds”, a Reprise

So now, George W. and his War Cabinet need excuses. Basra has become the microcosm that will tell us much of the future of this adventure. When we first heard of Basra, it was “not a military objective”. Now – at about 1600 GMT on 30/03/03 – Day 11 – it is a military objective. (However, I have not heard an update for over an hour.)

Three days ago, there was a “popular uprising” in Basra.

“Wait, Oh, no, it isn’t an uprising, it’s refugees trying to escape the cruel regime, and someone opened fire to prevent their escape.”

“Well, they were and are refugees, and they were caught in crossfire between the defenders of Basra (whoever they are) and Coalition troops.”

At the same time, we viewers of this increasingly surreal event have followed the story of a ship (improbably named “Sir Galahad”) “full” of food and water to aid the refugees and thereby “win their hearts and minds.” (“Full” is a relative term. Two hundreds tons of food and water will roughly cover Monday morning for over one million people.)

Wait a minute. Why are these people refugees? Because:

  • People are shooting artillery and mortars back and forth, and many of the shells are landing on their homes.
  • Food cannot be brought into Basra because of the fighting.
  • Artillery has knocked out the electricity that powers the supply of water to the town.

In other words, they are refugees because the Coalition invaded Iraq.

In the next step, these refugees from the fighting will be brought to temporary shelter in a tent city somewhere. No doubt they will be grateful for these tents, as they are so much easier to maintain than the brick and mortar dwellings they once called home.

We can expect that there will be undercover enemy agents among these genuine refugees. The refugees, now loyal to the democratic way of life, must be protected against such agents, who presumably want to maintain an independent Iraq without a foreign military governor. This means that a military defence perimeter must be established and the refugee camp surrounded by barbed wire. Of course, the good refugees must be issued ID cards, and their movements in and out of the camp carefully monitored.

Now, the refugees will be happy and secure, and their hearts and minds considered to have been won.

Don’t laugh – this was essentially the method we used in Vietnam to determine that an area had been pacified.

Since the end of WWII, the United States has been responsible (at least as far as we know now) for the following changes of regime: Vietnam, Cambodia, Laos, Iran, Guatemala, Panama, Grenada, Afghanistan and, let us not forget…

Iraq – engineered by the CIA under orders from John F. Kennedy in 1963 under the direction of Robert Komer, later chief of the Pacification Program in Vietnam.

There was one other previous attempt to change a regime through force of arms, but the effort failed and nearly ignited a nuclear war: the invasion of Cuba. History has not yet judged the success of these changes of regime, but none was bloodless, and their justifications were always questionable.

The last clear, unambiguous victory of democracy happened in June, 1945, with the conclusion of WWII. Since that time, only one other “war” has ended with some degree of satisfaction for the generally democratic community: the Cold War. Every other military effort since June, 1945, has either clearly failed, or has left great unanswered questions lying amidst the blood and bodies and unfulfilled aspirations of the poor and hungry of the world. The great questions of hunger and oppression have never been resolved through military force; at best, it only postponed the issues.

Now Iraq, like Vietnam, has brought this entire set of issues into the 21st century, and it deserves a descriptive term of its own. I would like to offer “Wars of National Frustration” to characterize this latest pointless and horrific attempt to enforce the noble concept of democratic freedom through the illegitimate force of arms.

I hope that America can one day admit that it should never have fought the war in Vietnam.

I hope that America can one day agree that it is wrong to attempt to change the regime of another country by force.

I hope that America can one day commit its people, its resources, and its fundamentally decent and humane values to peaceful change, and assume the moral leadership of the fight against weapons of mass destruction by unilaterally destroying its own stockpiles of these terrible things that should never have been produced.

Al Straughan, in a village in the Chilterns, England – 30 March 2003

DVD Players: Good, Bad, and Multi-Region

A few years ago, I bought (via a friend, from the UK) an expensive DVD player that played almost everything. But now the reading laser in it appears to be dying; it’s increasingly fussy about playing anything at all. The other day we stumbled onto the perfect replacement, on sale in an electronics superstore. For only 89 euros, it does everything the old one did, and then some.

Since this model is made in China, I was fairly sure that it could be made to ignore DVD region coding, though the floor guy in the store couldn’t answer the question: he didn’t even know what a DVD region was. So, as soon as I had set it up and seen that all the basics were working, I jumped onto www.dvdrhelp.com, a very useful site containing, among other things, a database of reviews of DVD players from people all over the world. Turns out that this model is selling well all over Europe, because the number of features for the price is extraordinary. There is indeed a hack to make it play DVDs from any region, an easy one that you can perform by entering numbers into the player’s remote control.

This number combination is too complex for anyone to stumble upon by accident – it would be like trying to crack a safe without even knowing how many numbers you have to set – so I assume that the information was leaked by the manufacturers. Multi-region DVD players are sort of illegal, but the feature is a big selling point in many parts of the world; Hollywood has thus lost the battle for control of DVD release dates.

Many people in the US don’t even realize that DVDs are region-coded. Most movies are released on DVD there first, anyway (which is part of the reason people outside the US want to be able to play US [region 1] discs). DVDs are often cheaper in the US than Europe, especially if you happen to be travelling there and can carry them home yourself. (Amazon US will happily ship them to you, but overseas shipping costs are high.) Some region 1 versions have more and better special features than their region 2 counterparts.

But there are a few reasons why Americans also want to be able to play discs from other regions. Buffy fans, for example: the Buffy DVD publishing schedule is years ahead in the UK; Buffy season 1 was released on DVD in the US only last year.

My new Daytek DVD player now plays DVDs from any region, as well as Video CDs and Super Video CDs. But I no longer even have to go to the trouble of recording MPEG 1 and 2 videos in the special Video CD and Super Video CD formats: put in a CD or DVD in a simple data format, and the Daytek will play just about any video, photo, or MP3 file it finds there. A directory full of images automatically runs as a slideshow. The only thing I can’t get it to play are MPEG 4 (DivX) video files – which is reasonable, since that would require extra decoding circuitry.

August 30, 2003

Unfortunately, it didn’t keep on working. By mid-August, this player has given up the ghost: I press Eject, the panel says “Open,” but it doesn’t open – doesn’t even try. And of course I lost the receipt in the house move and can’t get it fixed or replaced under warranty…

Jan, 2004

I ended up buying a Daewoo DVD player, modified to be multiregion, from Amazon UK. They don’t ship these outside the UK, but, since I was going to visit my dad in October, I had it shipped to him and picked it up there. He had recently purchased the identical model and was happy with it.

When it arrived, the player worked fine, but the remote control did not. I tested my player with my dad’s remote, and that worked, so it was easy to pinpoint the problem. I wrote to Amazon customer support, and was disconcerted not to hear from them within a day – not my usual experience with Amazon. Running out of time, and fearing I would have to return the player and go home empty-handed, I wrote again. A few hours later, the mail arrived, with a replacement remote control. Everything worked perfectly. I put the player into my suitcase, and came home.

So far, it’s working fine. It did start to display reluctance to open the drawer, but I realized that, sitting right on top of the amplifier, it was getting awfully hot. I rearranged things so that the DVD player now sits on top of the (rarely used) VCR, and that seems to have solved the problem. The player also deals happily with VCDs and SVCDs, just like the previous ones.

Following the War

I’ve read that many Americans, and probably others, are obsessively watching the war coverage on television – and that coverage is closer, more immediate, and probably scarier than we’ve ever seen before.

I’m avoiding the television. I get plenty upset just thinking about it all; I have a vivid imagination and don’t need supplemental images. Instead, I read web news constantly, via several sources. news.google.com is my homepage nowadays. It’s a portal, still in beta testing, which displays several different articles on each top story, refreshing every 5 or 10 minutes. It’s interesting to compare how different sources worldwide cover the same news. I receive the New York Times headlines daily by email, with links to the full articles on their website. You have to register to read the articles, but it’s free, and well worth it.

I check CNN.com now and then just to see the all-American perspective. And I’ve been listening to National Public Radio, an American news source I trust, via their site. I keep open the front page of Il Corriere della Sera, the Italian newspaper, mostly because they have a constantly-updated stream of wire feed headlines. Offline, as always, I read The Economist each week.

When I can’t take any more war news, I go to Slayage for articles about Buffy.


One place to monitor public opinion, strangely enough, is the binaries groups on the Usenet. This is where people post music, movies, TV shows, etc. for others to download, generally the most popular music, TV shows, and movies. But these activities can take on a political flavor. Right now some of the music groups feature collections of American patriotic songs. And, in one of the country music groups, someone is posting Dixie Chicks songs with headings like “music for traitors” and “to oppose the war is to support terrorism.” (These statements don’t go unchallenged.)

In the video groups, people are posting excerpts from American news programs, including one titled “This is why we fight – Iraq executions, 1991.” (No, I didn’t download that.) Only two parts of the Oscars have been posted, the “In Memoriam” section, and Michael Moore’s acceptance speech.

Italian Incidents

Three cars belonging to American personnel have have been burned in Vicenza (near the Aviano airbase). One was a Jeep Wrangler, very obviously the property of an American. (There aren’t many of those in Italy, for good reason: fuel costs four times as much in Italy as in the US, and there are many streets where a car that size simply wouldn’t fit.) A group calling itself “I Nuclei Territoriali Antimperialisti” has claimed responsibility.

Though for thinking people it’s not true, it’s hard not to feel that, for many Europeans, pacifism equals anti-Americanism. The US Embassy emailed yet another warning this week about avoiding demonstrations. I overheard a conversation in our local bar the other day: An American couple living in a nearby building had draped US flags from their balconies. They were asked by their homeowners’ association to remove them, to avoid vandalism to the building.

We’re erring on the side of paranoia, perhaps. Ross bought a trendy new school backpack a few weeks ago. She chose a model with the Union Jack on it, because she’s very fond of England and her relatives there. When the war started, we got a bit worried about that. So she has temporarily traded (for his plain blue model) with a schoolmate who will never be mistaken for a Brit or an American.

Deirdré Straughan on Italy, India, the Internet, the world, and now Australia