Category Archives: Italy

Scenes from the Fashion World

Milan, as someone is sure to tell you when you go there, is one of the fashion capitals of the world. This never affected my life there in any direct way (and I sometimes wonder about fashion’s real effects on everyday Milanese), but, during the spring and fall fashion weeks, the city is suddenly full of tall, skinny people, walking around purposefully with big binders under their arms. Some of them are indeed remarkably beautiful, but it’s surprising how ordinary many of them look, without the makeup. Except for being impossibly tall and skinny.

Some years ago, on the Milan metro, I witnessed the following scene:

Three young Italian men boarded the train. They were reasonably good-looking and stylishly dressed, buttoned up for warmth in their trendy new black leather jackets, their hair artfully combed and gelled. They talked loudly, clearly wanting to draw attention to their own utter coolness. A couple of stops later, the doors slid open, and in glided two more young men. Not Italian, possibly American – they didn’t say a word, so I couldn’t guess by the language. They weren’t extremely tall, but they were built. Their scuffed-up leather jackets were draped negligently, hanging half off their muscular shoulders. Their jeans were casually torn and maybe a bit grimy. Their manes of dark blond hair were tousled. They flung themselves across four seats, sprawling elegantly, every movement and body angle exuding: “We’re so gorgeous, we don’t have to do anything to attract your attention but just BE here.”

The three young Italians got very quiet and very small. At the next stop, they slunk off the train without a word.

Colpo di Fumo

I wrote earlier about Italian superstitions, including the dreaded colpo d’aria – a draft of cold air, blamed for everything from head colds to paralysis. Zeev responded:

“Christmas of ’87 was the first time I went to Italy. At that time I was living in Ticino [the Italian part of Switzerland] for an extended period; I have good memories from the area, but being in Mendrisio in the evenings is like being alone in the desert. A few days before Christmas, I realized that being there during the holiday season would be even worse, so I decided to use the time to see some people in Germany and Sweden.

I took the train to Köln. The cars were full of happy Italians travelling north for a vacation. There was one drawback to the company: everybody was smoking heavily. I had quit smoking about 10 years earlier, and had difficulty with smoke. I asked them to do me a favor and stop smoking in the compartment, but their understanding of the situation was that it was my problem, so I should leave the compartment – which of course wouldn’t solve a thing, as the corridors were also full of smoking Italians. So I opened the window. To my surprise, everybody fled the compartment within seconds. Now I finally know why: colpo d’aria.”


I wish that approach worked for me. We often find ourselves surrounded by smokers at restaurants, but occasionally we also happen to be near a window. If we open it, however, someone is bound to whine about the corrente (draft), a complaint which is always considered reasonable, whereas our complaining about smoke is not taken in the same spirit. One of the few things I miss about life in the United States, and especially California, is the lack of smoke. I will be relieved when Europe catches up.

Which may take a while. Italian restaurateurs are up in arms over a new anti-smoking law, due to come into effect next January, which will force them to create ventilated smoking areas physically separated from non-smoking areas.

A few larger restaurants already have non-smoking sections, though it can be difficult to get seated in them. One place we used to frequent had such an area, but closed it off sometimes when there was a shortage of waiters. Recently, at another restaurant, they didn’t want to seat only three of us in the non-smoking section, because the tables were set for four or five. I had to insist that we were non-fumatori accaniti (ferocious non-smokers). One very good pizzeria near our former home in Milan never had a problem seating us in one of its two large non-smoking rooms, though these were always more crowded than the smoking area. It seems that there is unmet demand, even in Italy, for smoke-free dining.

Sadly, smoking is still very much in vogue here, and socially accepted even for 13- and 14-year-olds. Many kids consider it a declaration of adulthood, and begin as soon as they reach high school, if not earlier. As far as I can tell, their parents don’t even try to combat it, and tobacconists have no qualms about selling cigarettes to young kids. Rossella is one of few non-smokers in her class (students are allowed to smoke on school grounds, although, as of this year, not inside the building); by now she’s made such a fuss about her friends smoking that she’d look like a complete idiot if she ever tried it (good!).


Feb 9, 2004

From March 1st, smoking will be completely banned on all Eurostar and Intercitytrains in Italy. It is already banned on all most regional (local) trains, which leads to scenes of smokers lined up at the door, cigarettes already in hand, as the train pulls into the station. They barely get one foot on the platform before they light up, one after another, hurrying away in a desperately-puffing line.


Apr 16, 2004

I’m pretty certain that Italy’s new rules about non-smoking sections in restaurants will only come into force next January, but, to my surprise and delight, several of our favorite restaurants have already gone completely non-smoking. It appears that some restaurant owners and staff were glad to have the excuse. I wish Austria were as forward-looking. We didn’t get to enjoy any of Vienna’s centuries-famous coffee bars; every one we stepped into reeked of stale smoke and beer. So we ended up at Starbucks, that bastion of American cultural imperialism, where smoking was not allowed.


Apr 27, 2004

I finally asked a bar owner why some bars and restaurants have already gone totally non-smoking; I thought the law didn’t go into effect til next year. He explained that the law actually went into effect THIS January, requiring all public places to have a completely separate and ventilated room for smokers, or to ban smoking completely. Those who choose to separate out the smokers have a year’s grace period in which to do the construction; those who have no such intention are supposed to already be completely non-smoking. Of course, this being Italy, there are probably some (many?) who have not yet done anything and will claim, if asked, that they intend to build a smoking section by next January, when in fact they have no such intention (or ability – some places are simply too small), and are just buying themselves and their smoking customers another year.

Interestingly, the recent ban on smoking in pubs in Ireland seems to have gone down well, in spite of strident protests before it went into effect. It was widely supported before the fact by the union of pub employees, and many customers seem now to find that they actually prefer their pubs without smoke. The die-hards are reportedly organizing booze-and-smoking parties in their own homes, which will cause the pubs to lose business (and the neighbors to complain), but won’t damage the alcohol industry.

Hardworking Italians

I’ve seen several reports recently of studies showing that Italians have more vacation days than anyone else in the world, except maybe the French. Most regularly-employed Italians during a year enjoy some long weekends, even longer Christmas and Easter breaks, and several weeks’ vacation in the summer. However, I’d like to see a study of total HOURS worked in a year. A normal workday for many is 8 or 9 am to 8 or 9 pm, and the leisurely two-hour lunch is a thing of the past, at least in northern Italy. A senior manager in Milan to whom I was teaching English last year worked from 9 am to 8 pm, Monday through Friday, with only a half-hour break for lunch. When anti-smoking rules were enforced, it was a real problem for him to take a five-minute break every two hours to go out and have a cigarette. Plus, he worked every Saturday from 9 to 1. By the time he got away on vacation, he certainly needed and deserved it.

Service With(out) a Smile

I’ve bitched at length about Telecom Italia and Tiscali (my current and past Internet service providers), and the lack of customer service nous shown by both. Foreigners in Italy often complain that Italians generally don’t have a concept of customer service, and I’d have to say that’s a fair assessment, amply demonstrated in most chain stores, supermarkets, Ikea, etc.

If you want good customer service, go to the backbone of the Italian economy: the family-owned business. For 12 years in Milan I bought bread, meat, fruit & veg., cleaning supplies, school supplies, ice cream and coffee from our neighborhood shops. All of these were owned by individuals or families, though some had a few non-family employees, and some changed hands over time. We built up relationships with the shopowners. They saw us move into the neighborhood as a young couple. Some used to call us the sposini – newlyweds – because we shopped together, which they found terribly cute. They saw our daughter grow up. Every one had an onboard “database” of customer information, knew our tastes and preferences, and could therefore serve us faster and better.

I shopped at supermarkets only rarely, mostly for things I couldn’t get at the smaller shops. Supermarkets are often cheaper, but to me they were not worth the standing in line and the impersonality (some smaller supermarkets do manage to be friendlier).

I was afraid I’d feel lost when we moved to Lecco, having to re-establish my network of suppliers, but it hasn’t been a problem. I’ve become a regular at some shops, albeit a new regular, and the owners already know me, or at least they act as if they do. And, even if they don’t know me, they are courteous; as owners, they have a direct and compelling interest in my return.

What Italians have yet to develop is a sense of ownership in “mere” employees, especially of large and chain stores. I’ve had some terrible experiences at Ikea,Upim, and Coin (the latter two are chain department stores). American stores are almost all chains, but they have customer service down to a fine art: everyone smiles and greets you in every store you enter; in some grocery stores I’ve been positively spooked by the number of employees offering to help me (maybe I look lost). You could say that this is false friendliness designed to get more money out of you, but that’s what a store is all about, isn’t it?

update: Customer service at Ikea in Italy has vastly improved

Evolution: How It is Taught in Italian Schools

“A new Great Awakening is sweeping the country, with Americans increasingly telling pollsters that they believe in prayer and miracles, while only 28 percent say they believe in evolution.” Nicholas Kristof, NYT, Jan 7, 2003

This shouldn’t be surprising, given that, in some parts of America, public schools are required to teach evolution with disclaimers that it is “only a theory,” some giving equal time to creationism. Thankfully, the national curricula for Italy’s public schools are not so wilfully blind, and Italians believe more firmly in the separation of church and state than some Americans do. Rossella’s current history text covers it thus:

“Until the end of the 18th century, it was generally accepted that all existing species had been created by a divine mind, according to a plan which had conceived them already perfectly adapted to their environments. This idea, inspired by the Bible, was known as creationism. … [A] new theory, called evolution, [held that] living species in the course of time undergo very slow but continuous change to adapt to their environments… based on a mechanism of natural selection… Darwinism is a fundamental component of our culture [today]…”

If I were a conspiracy theorist, I would suspect that the American public school system is being made or allowed to become dumber and dumber, so that a nation of sheep will spend their lives on the sofa, happily absorbing entertainment and “news,” with an occasional foray to the mall to spend more money than they should on things the advertisers tell them they need. All this perpetrated, no doubt, by some shadowy elite who can afford to educate their own children at America’s fine private schools and colleges.

Evolution in Italian Schools

May 3, 2004

The recent, much-disputed Moratti Reform of the Italian school system included, among other things, some vague wording that seemed to imply the removal of teaching evolution from the middle-school curriculum. After other issues had been thoroughly dissected and protested, this one excited some heated discussion, and has resulted in a press release clarifying that: “It is absolutely not true that the Ministry has removed the teaching of evolutionary theory from primary and middle schools. The discussion of Darwinian theory, a foundation of modern biological science, is assured for students from 6 to 18 years, according to gradual didactic theories. I wish in this regard to restate that the main objective of the school Reform is to create free consciences, developing a critical sense in students from the first years of their schooling. We wish to assure our children, under the guidance of teachers, a plurality of sources and opinions, so that they can compare and form their own critical consciences. We wish to stimulate all students to think, from the smallest to the oldest, so that they can form a responsible personality based on principles, values, lifestyles, and behaviors [which are] conscious, founded on respect for others, and open to comparison.”

Minister Moratti goes on to say that, given the debate in recent days, a commission has been formed to study the question of evolution and give precise pointers to create a basis for all curricula. This commission is headed by Rita Levi Montalcini (senator for life and Nobel prize winner in medicine), and includes Carlo Rubbia, Nobel for physics, Roberto Colombo, professor of neurobiology and genetics at the Università Cattolica Sacro Cuore di Milano, and Vittorio Sgaramella, professor of molecular biology at the University of Calabria.

Hmm. Minister Moratti is reputed to be of the religious right, though that is a far less heavy affiliation than it would be in the US. Her statement leaves some wiggle room for the introduction of “competing” theories on how life came about, but hopefully a panel of Nobel winners, no matter what their personal theology, will not embarrass themselves and the country by imitating, say, the US state of Georgia.

The press release